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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hal Hodges

January 21, 2026

5  out of  5
rating by Hal Hodges
"Irma was very helpful and answered all my Insurance questions"
We responded:
"Thank you, Hal, for sharing your positive experience with Irma. It's wonderful to hear that she was able to assist you effectively with your insurance questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thanks again Hal. "
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Charity Perkins

January 21, 2026

5  out of  5
rating by Charity Perkins
"I have been a satisfied customer of Jim Rinehart office for over 35 years. I have always been pleased with his staff there to which Mary Gamaton is the main person I deal with. They are always fast and efficient to meet my needs in any form available phone call, text messages or even emails I’m always sure to get a response right away. If your looking for a place that treat you like family or better look no further!!!"
We responded:
"Thanks Charity. I appreciate your loyalty and trust in my office. I will pass on your review to Mary. I am glad she is always able to help with your insurance needs. Thank you for business."
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Katy Dreher

January 14, 2026

5  out of  5
rating by Katy Dreher
"Irma provides the best service! She is prompt and thorough. She asks questions to understand the situation and get the best result. I’ve never had a bad experience and definitely recommend this office!"
We responded:
"Thank you, Katy, for sharing your positive experience with Irma. It's wonderful to hear that her promptness and thoroughness have made a difference for you. Your recommendation means a lot, and we're glad to know that you've consistently had good experiences with our office. Your feedback is greatly appreciated!"
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Jennifer Lindquist

January 14, 2026

5  out of  5
rating by Jennifer Lindquist
"Excellent customer service! Professional, Helpful, caring, and honest staff. Mary and Irma always go above and beyond. Best insurance team I have seen. Thank you!"
We responded:
"Thank you, Jennifer, for sharing your positive experience with us. We're delighted to hear that Mary and Irma have made such a great impression with their professionalism and dedication. Your kind words mean a lot to our team, and we're grateful for your trust in us."
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maria montanti

January 13, 2026

5  out of  5
rating by maria montanti
"Mary, provided excellent service, always willing to assist. Very courteous and helpful."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Mary provided excellent service and was always willing to assist. We appreciate your kind words and are glad to know you found her courteous and helpful. Your feedback is invaluable to us, and we look forward to continuing to meet your insurance needs."
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sabas mercado

January 10, 2026

5  out of  5
rating by sabas mercado
"Excelente atención de Irma"
We responded:
"Thank you for the 5-star review. I am glad we can assist with your insurance needs. "
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Alexis Chavarin

January 9, 2026

5  out of  5
rating by Alexis Chavarin
"10/10 Irma. Si me compro otros 200 carros me gustaría que Irma me los asegure"
We responded:
"Thank you Alexis for the 5-star review. I am glad you are happy with our auto insurance. "
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Jeff Burghardt

January 7, 2026

5  out of  5
rating by Jeff Burghardt
"Jim Rinehart's State Farm Insurance is the best on the Monterey Peninsula!! And a big high five to Mary Gamotan, office manager, for providing us with stellar service and a friendly attitude every time :)"
We responded:
"Thank you, Jeff, for sharing your positive experience with us! It's wonderful to hear that you find our service to be the best on the Monterey Peninsula. Mary and the team are dedicated to providing stellar service, and your kind words mean a lot to us. We appreciate your support and look forward to continuing to serve you."
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Gigi T

December 23, 2025

5  out of  5
rating by Gigi T
"I’ve always have had a great experience working with Irma, every time I call she is amazing at what she does! Very understanding! Thank you so much! 😊"
We responded:
"Thank you for the 5-star review. I glad Irma was able to assist with your insurance needs. "
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Eddie Ortiz

December 14, 2025

5  out of  5
rating by Eddie Ortiz
"Best service thanks mary, irma and Jim"
We responded:
"Thanks Eddie for the 5 star review. I am glad that we can help with your insurance needs. Please call my office if you need anything."
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Amanda Ceton

December 12, 2025

5  out of  5
rating by Amanda Ceton
"Absolutely love Jim’s team! They are always professional, kind, and understanding. Irma is always so helpful and patient. Answers all my questions and provides great advice. I wouldn’t change my Insurance Agent if you paid me! Thanks for all you guys do!"
We responded:
"Thanks for the 5 star review Amanda. I am very glad my team can help you with your insurance needs. Please do hesitate to contact us if you need anything."
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Angela Clarke

December 2, 2025

5  out of  5
rating by Angela Clarke
"I recently moved from Texas to Monterey, CA and needed a state-to-state transfer for my auto insurance. Mary Gamotan was super responsive, friendly, and professional! She was able to set me up with a new policy and ID card in minutes! I highly recommend Jim Rinehart Insurance to anyone looking for top-notch service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandon V

December 1, 2025

5  out of  5
rating by Brandon V
"I’ve been with State Farm for over 30 years and I always get the best help whenever I go to State Farm. I spoke with Irma at Jim Rinehart’s office and I couldn’t have asked for anyone better to help me with my insurance policies!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Ferdin

November 24, 2025

5  out of  5
rating by Maria Ferdin
"I've been with State Farm for many years and Jim Rinehart's office has been very responsive and accommodating to my needs. I especially appreciate Irma for all her supportive work and quick replies regarding my vehicle coverage. She's especially patient with all my endless questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tatiana Salazar

November 19, 2025

5  out of  5
rating by Tatiana Salazar
"Irma was very nice and helpful, i would definitely recommend her if you go !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Isaiah Velasquez

November 19, 2025

5  out of  5
rating by Isaiah Velasquez
"Irma is highly recommended! She Answers right away and goes above and beyond!"
We responded:
"Thank you for the review. I am glad my team and State Farm can assist with your insurance needs. "
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Juan Diaz

November 15, 2025

5  out of  5
rating by Juan Diaz
"Gracias a la sra Irma de Stare Farm por ayudarte con mis autos y aseguranza de vida todo fue rápido les recomiendo esta oficina de Jim Rinehart State Farm en Monterey"
We responded:
"Nos alegra saber que la Sra. Irma pudo ayudarte con tus autos y seguro de vida de manera rápida y eficiente! Agradecemos mucho tu recomendación y nos complace que hayas tenido una experiencia positiva en nuestra oficina de Monterey."
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M Johnson

November 14, 2025

5  out of  5
rating by M Johnson
"Mary is amazing and so very helpful!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Mary was able to assist you so effectively. Your feedback is greatly appreciated and will be shared with her. We're delighted to have you as a valued customer."
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K.C. Hardcastle

November 14, 2025

5  out of  5
rating by K.C. Hardcastle
"The ladies at this State Farm Agency are amazing. They make you feel like you’re in their family, warm, friendly with a passion for your insurance needs. I give them and Jim my highest recommendation. Thank you again for being there when I needed you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Felix R Salazar valentin

Felix R Salazar valentin

November 11, 2025

5  out of  5
rating by Felix R Salazar valentin
"Irma es una persona muy amable k siempre nos ayuda en todo lo k necesito..siempre tiene una sonrisa k hace k uno quiere regresar con ella ..Aseguraranza de carro muy buena y aseguranza de vida también muy buena 😃"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Irma ha sido de gran ayuda y que te sientes bien atendido. Nos esforzamos por ofrecer el mejor servicio en seguros de auto y de vida, y es un placer saber que estás satisfecho con nuestras ofertas. Apreciamos mucho tu confianza y esperamos seguir sirviéndote en el futuro."
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Flor Cruz Rodriguez

November 11, 2025

5  out of  5
rating by Flor Cruz Rodriguez
"Irma siempre es muy amable y nos ayuda en todo lo k necesito..tenemos aseguranza de carro y hoy nos ayudó con con aseguranza de vida 100 por ciento recomendada"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Irma ha sido de gran ayuda y que estás satisfecho con nuestros servicios de seguro de auto y de vida. Apreciamos mucho tu recomendación y confianza en nosotros."
Profile photo of Eileen Rodriguez

Eileen Rodriguez

November 11, 2025

5  out of  5
rating by Eileen Rodriguez
"I had a wonderful experience working with Irma, my car insurance agent. She is extremely professional, friendly, and made the entire process simple and stress-free. Irma always takes the time to explain everything clearly when I don’t understand, and I truly appreciate her patience and excellent customer service. She consistently goes above and beyond to help her clients. I highly recommend Irma to anyone looking for a knowledgeable and caring insurance agent.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We're glad we were able to assist with your auto insurance needs. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jovanny Ortíz

Jovanny Ortíz

November 1, 2025

5  out of  5
rating by Jovanny Ortíz
"Good service and explanation from Irma Alonzo"
We responded:
"Thank you, Jovanny, for sharing your positive experience with us. We're delighted to hear that Irma Alonzo provided you with excellent service and clear explanations. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Janeth Fierro

October 31, 2025

5  out of  5
rating by Janeth Fierro
"Irma was amazing she has a nice attitude, she spoke to us about life insurance and I loved the way she explained it to us."
We responded:
"Thank you, Janeth, for sharing your experience with us. It's wonderful to hear that Irma made such a positive impression and that her explanation of life insurance was helpful. Your feedback is greatly appreciated, and we're glad to know you had a great experience."
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Melissa Navarro

October 31, 2025

5  out of  5
rating by Melissa Navarro
"Irma’s explanation of life insurance was both thorough and delivered with such a pleasant attitude that it greatly simplified a potentially confusing subject."
We responded:
"Thank you, Melissa, for sharing your experience with us. It's wonderful to hear that Irma was able to provide a clear and pleasant explanation of life insurance. We aim to make complex topics more understandable, and your feedback reassures us that we're on the right track. Your satisfaction is important to us, and we appreciate you taking the time to leave such a positive review."