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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Clarke

December 2, 2025

5  out of  5
rating by Angela Clarke
"I recently moved from Texas to Monterey, CA and needed a state-to-state transfer for my auto insurance. Mary Gamotan was super responsive, friendly, and professional! She was able to set me up with a new policy and ID card in minutes! I highly recommend Jim Rinehart Insurance to anyone looking for top-notch service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandon V

December 1, 2025

5  out of  5
rating by Brandon V
"I’ve been with State Farm for over 30 years and I always get the best help whenever I go to State Farm. I spoke with Irma at Jim Rinehart’s office and I couldn’t have asked for anyone better to help me with my insurance policies!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Ferdin

November 24, 2025

5  out of  5
rating by Maria Ferdin
"I've been with State Farm for many years and Jim Rinehart's office has been very responsive and accommodating to my needs. I especially appreciate Irma for all her supportive work and quick replies regarding my vehicle coverage. She's especially patient with all my endless questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tatiana Salazar

November 19, 2025

5  out of  5
rating by Tatiana Salazar
"Irma was very nice and helpful, i would definitely recommend her if you go !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Isaiah Velasquez

November 19, 2025

5  out of  5
rating by Isaiah Velasquez
"Irma is highly recommended! She Answers right away and goes above and beyond!"
We responded:
"Thank you for the review. I am glad my team and State Farm can assist with your insurance needs. "
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Juan Diaz

November 15, 2025

5  out of  5
rating by Juan Diaz
"Gracias a la sra Irma de Stare Farm por ayudarte con mis autos y aseguranza de vida todo fue rápido les recomiendo esta oficina de Jim Rinehart State Farm en Monterey"
We responded:
"Nos alegra saber que la Sra. Irma pudo ayudarte con tus autos y seguro de vida de manera rápida y eficiente! Agradecemos mucho tu recomendación y nos complace que hayas tenido una experiencia positiva en nuestra oficina de Monterey."
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M Johnson

November 14, 2025

5  out of  5
rating by M Johnson
"Mary is amazing and so very helpful!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Mary was able to assist you so effectively. Your feedback is greatly appreciated and will be shared with her. We're delighted to have you as a valued customer."
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K.C. Hardcastle

November 14, 2025

5  out of  5
rating by K.C. Hardcastle
"The ladies at this State Farm Agency are amazing. They make you feel like you’re in their family, warm, friendly with a passion for your insurance needs. I give them and Jim my highest recommendation. Thank you again for being there when I needed you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Felix R Salazar valentin

November 11, 2025

5  out of  5
rating by Felix R Salazar valentin
"Irma es una persona muy amable k siempre nos ayuda en todo lo k necesito..siempre tiene una sonrisa k hace k uno quiere regresar con ella ..Aseguraranza de carro muy buena y aseguranza de vida también muy buena 😃"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Irma ha sido de gran ayuda y que te sientes bien atendido. Nos esforzamos por ofrecer el mejor servicio en seguros de auto y de vida, y es un placer saber que estás satisfecho con nuestras ofertas. Apreciamos mucho tu confianza y esperamos seguir sirviéndote en el futuro."
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Flor Cruz Rodriguez

November 11, 2025

5  out of  5
rating by Flor Cruz Rodriguez
"Irma siempre es muy amable y nos ayuda en todo lo k necesito..tenemos aseguranza de carro y hoy nos ayudó con con aseguranza de vida 100 por ciento recomendada"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Irma ha sido de gran ayuda y que estás satisfecho con nuestros servicios de seguro de auto y de vida. Apreciamos mucho tu recomendación y confianza en nosotros."
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Eileen Rodriguez

November 11, 2025

5  out of  5
rating by Eileen Rodriguez
"I had a wonderful experience working with Irma, my car insurance agent. She is extremely professional, friendly, and made the entire process simple and stress-free. Irma always takes the time to explain everything clearly when I don’t understand, and I truly appreciate her patience and excellent customer service. She consistently goes above and beyond to help her clients. I highly recommend Irma to anyone looking for a knowledgeable and caring insurance agent.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We're glad we were able to assist with your auto insurance needs. If you ever have any questions or need assistance, we’re here to help!"
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Jovanny Ortíz

November 1, 2025

5  out of  5
rating by Jovanny Ortíz
"Good service and explanation from Irma Alonzo"
We responded:
"Thank you, Jovanny, for sharing your positive experience with us. We're delighted to hear that Irma Alonzo provided you with excellent service and clear explanations. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Janeth Fierro

October 31, 2025

5  out of  5
rating by Janeth Fierro
"Irma was amazing she has a nice attitude, she spoke to us about life insurance and I loved the way she explained it to us."
We responded:
"Thank you, Janeth, for sharing your experience with us. It's wonderful to hear that Irma made such a positive impression and that her explanation of life insurance was helpful. Your feedback is greatly appreciated, and we're glad to know you had a great experience."
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Melissa Navarro

October 31, 2025

5  out of  5
rating by Melissa Navarro
"Irma’s explanation of life insurance was both thorough and delivered with such a pleasant attitude that it greatly simplified a potentially confusing subject."
We responded:
"Thank you, Melissa, for sharing your experience with us. It's wonderful to hear that Irma was able to provide a clear and pleasant explanation of life insurance. We aim to make complex topics more understandable, and your feedback reassures us that we're on the right track. Your satisfaction is important to us, and we appreciate you taking the time to leave such a positive review."
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Jacky Fierro

October 30, 2025

5  out of  5
rating by Jacky Fierro
"Good service from Irma explain to me about life insurance"
We responded:
"Thank you, Jacky, for sharing your positive experience with us. It's great to hear that Irma was able to provide you with clear information about life insurance. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Mirika Buceti

October 1, 2025

5  out of  5
rating by Mirika Buceti
"Ive been with StateFarm for yeas with Jim Reinhardt him and his staff Irma And Mary Are amazing and have been great. At anything I need with insurance thanks guys your Rock"
We responded:
"Thank you, Mirika, for sharing your experience with us. It's wonderful to hear that Jim, Irma, and Mary have been able to assist you with your insurance needs. Your kind words and support mean a lot to us. We're here to help whenever you need us!"
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Oscar Sandoval

September 24, 2025

5  out of  5
rating by Oscar Sandoval
"Muy amable la sra Irma y explica muy bien ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ismael Inostrosa

September 17, 2025

5  out of  5
rating by Ismael Inostrosa
"Irma was great help and got stuff done quick"
We responded:
"Thank you, Ismael, for sharing your positive experience with Irma. It's wonderful to hear that she was able to assist you efficiently. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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nick camacho

September 16, 2025

5  out of  5
rating by nick camacho
"Irma Lozano at State Farm is absolutely exceptional provide outstanding customer service. She’s very professional cares about helping each and everyone of our clients. She’s truly kind and goes above and beyond to make sure that you feel supported and confident in your coverage highly recommended thank you so much Irma I feel confident and well taken care of You can tell that someone loves what he’s doing and Nirma really cares about it once again thank you so much Irma"
We responded:
"Thank you, Nick, for sharing your wonderful experience with Irma Lozano. It's great to hear how her professionalism and dedication have made such a positive impact. We’re glad to know you feel supported and confident in your coverage. Your recommendation means a lot, and we appreciate your kind words."
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Aliki Rendon

September 5, 2025

5  out of  5
rating by Aliki Rendon
"Love State Farm insurance Irma help me so much! she is very && professional easy to talk & took the time to explain everything & help you find the best for my needs! 🤍 i highly recommend her"
We responded:
"Thank you Aliki for the 5 star review. I am glad my team members are able to assist you with all your insurance needs. We appreciate your business. Thanks for the update Aliki. I am pleased to hear that you are still happy with my office and the service we provide you. "
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miriam sanchez

September 5, 2025

5  out of  5
rating by miriam sanchez
"I had a great experience working with Irma my car insurance agent. She was professional, friendly, and made the whole experience, simple and stress-free. Irma took the time to explain everything clearly and help me find the best coverage for my needs. I really appreciate her patience and excellent customer service. I highly recommend her."
We responded:
"Thank you Miriam for the 5-star review. I am glad Irma’s was able to help auto insurance. We appreciate your business and I am glad Irma made you insurance needs stress-free. Thanks again. "
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Jose Perez

September 5, 2025

5  out of  5
rating by Jose Perez
"Me atendió Irma y es una persona muy amable y estoy muy agradecido con su ayuda"
We responded:
"Thank you Jose for the kind words and 5 star review. I am glad we were able to assist with your insurance needs. "
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Sonia Cortes

August 29, 2025

5  out of  5
rating by Sonia Cortes
"Irma at State Farm is amazing! She is helpful, professional, and always takes the time to explain everything clearly. I feel well taken care of and highly recommend her!"
We responded:
"Thank you, Sonia, for sharing your experience with Irma at our agency. It's wonderful to hear that she has been helpful and professional, ensuring you feel well taken care of. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
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Daniel Miguel

August 29, 2025

5  out of  5
rating by Daniel Miguel
"Irma is very helpful! I’m grateful to have you as my agent and couldn’t be happier with the way everything worked out."
We responded:
"Thank you, Daniel, for sharing your positive experience. It's wonderful to hear that Irma has been so helpful and that you're pleased with how everything has worked out. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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GLOBALCUTS

August 29, 2025

5  out of  5
rating by GLOBALCUTS
"I recently reported a vandalism case with my vehicle and Irma took care of every question and concern. She’s was really helpful and caring thank you so much ! I recommend her to everyone"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Irma was able to assist you with your vandalism case and provide the support you needed. We appreciate your recommendation and are glad to have been of help. Your feedback is invaluable to us."