State Farm® Insurance Agent Jim Rinehart
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Cadena
August 14, 2025
5
out of
5
rating by Maria Cadena
"I have my auto insurance through State Farm with Jim Rinehart. I had a broken windshield and Irma, office employee recommended using 801 Auto Glass. Well I did and between Irma and Ryan from 831 Auto Glass they handled it all for me. It was easy and I was very pleased with the work and the no hassle claim because they did all the legwork. What could be easier than that. 👍"
We responded:
"Maria, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. I am very glad State Farm was able to assist with your auto insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sharon Wilson
July 24, 2025
2
out of
5
rating by Sharon Wilson
"They are so disappointing. I had a state farm agent in southern california for 37 years and loved them. I came to MOnterey and in one year, without any accidents or tickets EVER they doubled my insurance. When I asked for specifics as to why, I got nothing but generalizations and nothing that directly applied to me. I began the process of asking in February, got stalled for month after month until July when Irma (who was handling it) simply said that is the rate. No explanation."
We responded:
"I am sorry that you are disappointed. Please feel to contact me at my office. I will explain the reason for any rate increases. Thank you for your 37 years of support to State Farm. "
hugo Vazquez
July 19, 2025
5
out of
5
rating by hugo Vazquez
"Irma at State Farm is truly exceptional! Irma consistently provides outstanding customer service. She’s professional, attentive, and genuinely cares about helping each and every one of her clients. You can tell she truly enjoys what she does, and it shows in the way she takes the time to explain everything clearly and make sure your needs are fully met. It’s always a pleasure working with her — she’s trustworthy, kind, and goes above and beyond to make sure you feel supported and confident in your coverage. Highly recommend Irma to anyone looking for insurance help. She’s simply the best!"
We responded:
"Thank you Hugo for the 5-star review. I am glad Irma was able to assist you with your insurance needs in such a professional manner. I appreciate your honest feedback. Please contact my office if we can assist you with any other insurance needs. "
Jennifer DeGuzman
July 18, 2025
5
out of
5
rating by Jennifer DeGuzman
"Irma is very knowledgeable & friendly, made the application process run smooth! My husband and I confide in her without a doubt. Thank you!"
We responded:
"Thank you, Jennifer for the 5-star review and for sharing your positive experience with Irma. It's wonderful to hear that she made the application process smooth and that you and your husband feel confident in her assistance. Your feedback is greatly appreciated!"
viridiana mendieta
July 18, 2025
5
out of
5
rating by viridiana mendieta
"Mary Gamotan provided outstanding notary service! We recently worked with Mary for some notarized documents and we couldn’t be more pleased. She was professional, knowledgeable, and incredibly kind throughout the entire process. She made everything easy to understand and handled everything efficiently and with care. It’s rare to find someone so reliable and dedicated to excellent service. We highly recommend Mary to anyone needing any type of Insurance — and notary services she truly goes above and beyond! Thank you, Mary, for your help and for making the process so smooth!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brian Quiroz
July 14, 2025
5
out of
5
rating by Brian Quiroz
"Good Service here, Irma does her job very well and one can feel a sense of reassurance when she explains the details!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Frank Salinas
July 8, 2025
5
out of
5
rating by Frank Salinas
"Irma is truly one of a kind! She’s been helping my parents with their life insurance needs since I was a kid, and now as an adult, she’s guiding me through the process with the same care and professionalism. She took the time to explain everything in a way that was easy to understand and made sure I felt confident in the decisions I was making. It’s rare to find someone so knowledgeable and trustworthy"
We responded:
"Thank you, Frank, for sharing your experience with Irma. It's wonderful to hear how she has been a consistent support for your family over the years. Her dedication to providing clear and trustworthy guidance is something we truly value. We're glad she could assist you with your life insurance needs and ensure you felt confident in your decisions. Your feedback is greatly appreciated. "
Luciana Andrade
June 16, 2025
5
out of
5
rating by Luciana Andrade
"Muy amable Irma"
We responded:
"Thank you, Luciana, for sharing your positive experience with us. We're delighted to hear that Irma was able to assist you so well. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know. "
Sherrell Aledo
June 12, 2025
5
out of
5
rating by Sherrell Aledo
"Thank you for your excellent customer service. Irma is very helpful and provides a positive customer experience."
We responded:
"Thank you for the 5-star Review, Sherell. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cristian Calvo
June 11, 2025
5
out of
5
rating by Cristian Calvo
"Mary was very helpful thank you so much mary"
We responded:
"Thanks, Cristian for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kendall Roclord
June 6, 2025
5
out of
5
rating by Kendall Roclord
"I've done business with Mary at Jim Rinehart-State Farm Agent for over 20 years. She's always been super friendly and helpful. They always respond to calls or emails immediately and take care of everything that needs to be done. They offer old fashioned great service. I highly recommend them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joaquin Romero
May 22, 2025
5
out of
5
rating by Joaquin Romero
"I’ve had State Farm for a while now and this office here has been nothing but the best, Irma A, and everyone working at this office are all amazing!"
We responded:
"Thanks for the 5-star review. Thanks Joaquin. I am glad that we are able to help with your insurance needs. I am glad Irma and my staff can assist in your insurance needs. Please feel free to call my office if you need anything."
Erica Diamsay
May 21, 2025
5
out of
5
rating by Erica Diamsay
"Irma from State Farm helped me out. She made the process fast and easy. Thank you!"
We responded:
"Thank you, Erica, for sharing your experience with us. It's wonderful to hear that Irma was able to assist you efficiently and make the process smooth. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
Lupita Ramirez
May 20, 2025
5
out of
5
rating by Lupita Ramirez
"Called to make a payment and fix some issues on my account. Irma picked up the phone very quickly and answered all my questions very clearly. Highly recommend getting your car insurance through here! Always very helpful and kind."
We responded:
"Thank you, Lupita, for the 5-star review and for sharing your positive experience with us. We're delighted to hear that Irma was able to assist you promptly and clearly. Your recommendation means a lot, and we're grateful for your trust in us for your car insurance needs. We look forward to continuing to provide you with helpful and kind service."
Dylan gamotan
May 16, 2025
5
out of
5
rating by Dylan gamotan
"Mary is cool ask for her help she gots all the knowledge"
We responded:
"Thank you, Dylan, for sharing your positive experience. It's wonderful to hear that Mary was able to assist you with her expertise. We appreciate your feedback and look forward to continuing to provide you with excellent service."
Sam Duckworth
May 16, 2025
5
out of
5
rating by Sam Duckworth
"“Mary with State Farm is exceptional! She provides top-notch customer service and truly excels at her job. Highly recommend her for anyone seeking a reliable and friendly insurance agent.”"
We responded:
"Thanks, Sam, for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
George Belnas
May 15, 2025
5
out of
5
rating by George Belnas
"Service was great mary was nice and courteous"
We responded:
"Thank you, George, for the 5-star review. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sean Gamotan
May 14, 2025
5
out of
5
rating by Sean Gamotan
"Mary is the person I talk to in the office. She is the most knowledgeable she always figures out how to help me. Definitely enjoy her professionalism. Very intentive to my needs and that I really appreciate."
We responded:
"Thank you for sharing your experience, Sean. It's wonderful to hear that Mary has been able to assist you so effectively and that her professionalism and attentiveness have made a positive impact. Your feedback is greatly appreciated, and we're glad to know that you feel well-supported by our team."
Beatriz perez
May 12, 2025
5
out of
5
rating by Beatriz perez
"Todos en la oficina son muy amables pero en especial la señora Irma yo siempre que tengo preguntas o dudas la llamo o voy a verla y siempre me atiende con muy buena actitud es muy buena haciendo su trabajo gracias."
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Irma ha sido de gran ayuda y que te sientes bien atendida en nuestra oficina. Valoramos mucho tus comentarios y nos motiva a seguir ofreciendo el mejor servicio posible. Thank you again. "
Kenneth Lontoc
May 12, 2025
5
out of
5
rating by Kenneth Lontoc
"Excellent customer service. Thanks Irma."
We responded:
"Thank you, Kenneth, for sharing your experience with us. It's wonderful to hear that Irma provided you with excellent customer service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Jonathan Deguzman
May 6, 2025
5
out of
5
rating by Jonathan Deguzman
"Irma is an awesome agent! Always goes above and beyond and takes care of her clients. Very professional and also Mary always a pleasure to speak with, super nice and caring I appreciate you both for taking care of me"
We responded:
"Thanks Jonathan. I appreciate your business and confidence in my staff. Thanks again. I am glad that Irma and Mary are able to assist with your insurance needs. Thanks, again. "
Megan Parravano
May 3, 2025
5
out of
5
rating by Megan Parravano
"Irma gave very quick and prompt service when I needed to update my coverage amounts."
We responded:
"Thank you, Megan, for sharing your experience and the 5-star review. It's wonderful to hear that Irma provided you with quick and prompt service when updating your coverage amounts. We appreciate your feedback and are glad to know you had a positive experience with us. Your satisfaction is important, and we're here to assist you whenever you need."
Kathleen Hope Jimenez
May 2, 2025
5
out of
5
rating by Kathleen Hope Jimenez
"I received Excellent Customer Service from Mary Gamotan. Mary answered all of my questions and concerns. Her professionalism is outstanding and very professional. I truly recommend any and all persons who are in need of life and auto insurance to speak with Mary Gamotan regarding their insurance plans."
We responded:
"Thank you, Kathleen, for sharing your experience with us and a 5-star review. It's wonderful to hear that Mary provided you with excellent customer service and addressed all your questions and concerns. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs. Your feedback is greatly appreciated."
J B
May 2, 2025
5
out of
5
rating by J B
"Exceptional Service from Irma I can’t say enough great things about Irma, From the very beginning, she has been professional, knowledgeable, and incredibly helpful. She took the time to explain all my options clearly and made sure I had the best coverage for my needs. What truly sets Irma apart is her outstanding customer service. She’s always responsive, patient, and goes above and beyond to assist with any questions or concerns. Whether it’s renewing my policy, or handling a claim, I know I’m in good hands with her. Thanks to Irma, I feel confident and well taken care of. If you’re looking for a reliable, friendly, and dedicated insurance, I highly recommend them!"
We responded:
"Thank you so much for sharing your experience with Irma. It's wonderful to hear how her professionalism and dedication have made such a positive impact. We’re delighted to know that she has been able to provide you with the clarity and support you need. Your recommendation means a lot, and we’re grateful to have you as a valued customer."
Bruce Bowling
May 2, 2025
5
out of
5
rating by Bruce Bowling
"Jim Rinehart and Team are the best in the business! Mary is spectacular. How many people can say they love their insurance agent? I have referred many family members, friends, coworkers and client to them. Same results! Fantastic immediate service! Job well done Jim, Mary and team!😎"
We responded:
"Bruce, Thanks for the 5-star review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."