State Farm® Insurance Agent Jim Rinehart
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Savannah Gamotan
September 1, 2026
5
out of
5
rating by Savannah Gamotan
"Mary was awesome! She helped me through my life insurance application and made the whole process so much easier. She's super friendly, really knowledgeable and explained everything in a way I could actually undestand. I had a bunch of questions and she answered all of them, and then followed up promptly too. Definitely recommend Mary!"
We responded:
"Thank you, Savannah, for sharing your experience with Mary. It's wonderful to hear how she made the life insurance application process easier for you. Her friendly and knowledgeable approach, along with her ability to explain things clearly, truly makes a difference. We're glad she could answer all your questions and provide prompt follow-up. Your recommendation means a lot, and we're grateful for your feedback."
marlen pizano
August 26, 2026
5
out of
5
rating by marlen pizano
"Irma was very helpful and polite, she help me understand everything well."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Victor Mendoza
August 21, 2026
5
out of
5
rating by Victor Mendoza
"Prompt service verify friendly."
We responded:
"Thank you Victor for the 5-Star review. We appreciate you trusting us with your insurance needs. Please call my office if you need anything. Thanks again. "
Miriam Miranda
August 19, 2026
5
out of
5
rating by Miriam Miranda
"Great customer service by Irma Alonzo. She is always helpful and answers my questions within a timely manner."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Margaret Shaver
August 18, 2026
5
out of
5
rating by Margaret Shaver
"I worked with Mary Gamotan to set up my Life Insurance. She was very knowledgeable and patient while explaining the policy to me. I would recommend this office and Mary Gamotan if you are looking for a life insurance policy."
We responded:
"Thanks so much for the amazing review, Margaret! We really appreciate your support here in Monterey. Just reach out anytime if you need us - we’re here for you. "
Megan Parravano
August 12, 2026
5
out of
5
rating by Megan Parravano
"Always an easy time working with Irma! She gave quick and prompt service when I needed to update my coverage amounts & made sure to follow up when I needed it most."
We responded:
"Thanks so much for the amazing review, Megan! We really appreciate your support here in Monterey. Just reach out anytime if you need us - we’re here for you. "
GEOFFREY JOHNSTON
August 4, 2026
5
out of
5
rating by GEOFFREY JOHNSTON
"Always a pleasure doing business with Jim and his staff !! Keep up the good work . Thank you Irma for being so helpful and always cheerful !!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Steven Apicella
June 24, 2026
5
out of
5
rating by Steven Apicella
"I received outstanding help from Irma who got me a much lower rate switching from WA to CA!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jairo Velasquez
June 23, 2026
5
out of
5
rating by Jairo Velasquez
"La sen̈ora Irma es muy amiable y me hizo enter lo importante de tener un seguro de vida.
Gracias"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Jim Rinehart, agente de State Farm, aquí en Monterey. "
Bryan Hernandez
June 18, 2026
5
out of
5
rating by Bryan Hernandez
"Amazing service. Irma Alonzo helped us and answered every questions we had very helpful. 5 start highly recommended"
We responded:
"Thank you, Bryan, for sharing your experience. It's wonderful to hear that Irma was able to assist you effectively and provide the support you needed. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can do for you, please let us know."
Cyril Solis
June 12, 2026
5
out of
5
rating by Cyril Solis
"Irma is very patient and kind whenever she helps me out!"
We responded:
"Thank you for sharing your positive experience with Irma. It's wonderful to hear that her patience and kindness have made a difference for you. Your feedback is greatly appreciated and encourages us to continue delivering excellent service."
Cecilia Legario
June 12, 2026
5
out of
5
rating by Cecilia Legario
"Irma is very helpful in assisting me for all car insurance related services I need."
We responded:
"Thank you, Cecilia, for sharing your positive experience with Irma. It's wonderful to hear that she has been helpful with your car insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jerry Lara
June 5, 2026
5
out of
5
rating by Jerry Lara
"I would like to say Irma my insurance Agent has been great. Gets back to me right away. She is on top of her work. Very helpful and most importantly makes me feel like im not just a customer. Thanks Irma."
We responded:
"Thank you for the amazing review, Jerry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks again. "
Maria Barrera
May 28, 2026
5
out of
5
rating by Maria Barrera
"I just want to say thank you to Irma Alonzo for all her support . She is very patient and kind! She help me with all my questions today as a professional person . Thank you Irma"
We responded:
"Thank you for sharing your experience, Maria. It's wonderful to hear that Irma provided you with the support and patience you needed. We appreciate your kind words and are glad she could assist you professionally. Your feedback is valuable to us."
Alma Perez
May 14, 2026
5
out of
5
rating by Alma Perez
"Irma was very nice and kind helped me through the whole call while opening an insurance case and answered all my questions."
We responded:
"Thank you, Alma, for sharing your experience. It's wonderful to hear that Irma was able to assist you effectively and answer all your questions. We appreciate your feedback and are glad to know you felt supported throughout the process. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Vilma Perez
May 13, 2026
5
out of
5
rating by Vilma Perez
"YOUR GO TO INSURANCE FOR CAR AND LIFE! Irma has helped me through it all, her customer service is phenomenal, outstanding, understanding and caring! Happy to have Irma as my go to customer service rep at this location! 💐🩷"
We responded:
"Vilma, thanks so much for the 5 star review. I am glad my entire team can help you with your insurance needs. Please feel free to call my office anytime. Thanks again."
peter torres
May 7, 2026
5
out of
5
rating by peter torres
"10/10 these guys have took care of me since I started driving when I was 18 I’m 25 now and never had an issue with them they make it so easy and fast to get insured , thanks Irma for making this process easy and headache free 🙏🏻"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Rinehart’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
maliya
May 5, 2026
5
out of
5
rating by maliya
"Irma remembered my reason for calling and thoroughly explained the issue & fixed it. I really appreciate her memory & being able to fix my issue quick! I hope to hear from her every time :)"
We responded:
"Thank you Maliya for the 5 star review. I am glad we were able to help with your insurance needs. "
Mina Rosales
April 29, 2026
5
out of
5
rating by Mina Rosales
"I am writing to highly recommend Jim Rinehart’s State Farm office. As a client for over 14+ years, I have consistently found the staff to be professional, friendly, and welcoming.
I would especially like to highlight the exceptional service provided by Irma Alonzo. I have full confidence that the team will promptly address any questions or concerns. Based on my positive experience, I intend to remain a loyal customer for many years to come, as they currently insure both my home and my vehicles.
I frequently recommend this office to family and friends, and I encourage you to contact them directly. I am certain you will be pleased with their service as I am!!!"
We responded:
"Hi Mina, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing the experience you had with Irma. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
PABLO DIAZ
April 13, 2026
5
out of
5
rating by PABLO DIAZ
"Gracias irma por el buen servicio y por decirme que StateFarm esta affiliate con US bank y ofrece todo tipo de tarjetas de credito. Gracias Irma"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Jim Rinehart, agente de State Farm, aquí en Monterey. "
Savannah Mariani
April 9, 2026
5
out of
5
rating by Savannah Mariani
"Irma was lovely & so helpful in getting my CA insurance set up! Thank you Irma!"
We responded:
"Thank you for the amazing review, Savannah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Paddins Dowling
March 25, 2026
5
out of
5
rating by Paddins Dowling
"Jim Rinehart's office is great ... Mary is always on top of things and the service is terrific."
We responded:
"Thank you, Paddins, for sharing your positive experience with us. It's wonderful to hear that Mary and the team have provided you with terrific service. We truly appreciate your feedback and your trust in our office."
Cris Allen Diamsay
March 11, 2026
5
out of
5
rating by Cris Allen Diamsay
"Had a great customer experience with State Farm. When I called, I spoke directly to a person and not an automated voice. Irma was very attentive and professional! She provided all the answers and solutions to all of my questions!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Irma was able to assist you so effectively and that you appreciated speaking directly with a team member. We strive to provide attentive and professional service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Beth
March 11, 2026
5
out of
5
rating by Beth
"Mary is amazing and knowledgeable…She is the Best!"
We responded:
"Thank you, Beth, for sharing your experience with Mary. It's wonderful to hear that her knowledge and service made such a positive impact. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Erick Perez
March 10, 2026
5
out of
5
rating by Erick Perez
"Irma M. Alonzo was great, very helpful and answered every question as best as they could!"
We responded:
"Thank you for the fantastic review, Erick! Irma M. Alonzo is dedicated to providing helpful and thorough service, and it's wonderful to hear that all your questions were answered. Your feedback is greatly appreciated!"