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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aliki Rendon

September 5, 2025

5  out of  5
rating by Aliki Rendon
"Love State Farm insurance Irma help me so much! she is very && professional easy to talk & took the time to explain everything & help you find the best for my needs! 🤍 i highly recommend her"
We responded:
"Thank you Aliki for the 5 star review. I am glad my team members are able to assist you with all your insurance needs. We appreciate your business. Thanks for the update Aliki. I am pleased to hear that you are still happy with my office and the service we provide you. "
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miriam sanchez

September 5, 2025

5  out of  5
rating by miriam sanchez
"I had a great experience working with Irma my car insurance agent. She was professional, friendly, and made the whole experience, simple and stress-free. Irma took the time to explain everything clearly and help me find the best coverage for my needs. I really appreciate her patience and excellent customer service. I highly recommend her."
We responded:
"Thank you Miriam for the 5-star review. I am glad Irma’s was able to help auto insurance. We appreciate your business and I am glad Irma made you insurance needs stress-free. Thanks again. "
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Jose Perez

September 5, 2025

5  out of  5
rating by Jose Perez
"Me atendió Irma y es una persona muy amable y estoy muy agradecido con su ayuda"
We responded:
"Thank you Jose for the kind words and 5 star review. I am glad we were able to assist with your insurance needs. "
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Sonia Cortes

August 29, 2025

5  out of  5
rating by Sonia Cortes
"Irma at State Farm is amazing! She is helpful, professional, and always takes the time to explain everything clearly. I feel well taken care of and highly recommend her!"
We responded:
"Thank you, Sonia, for sharing your experience with Irma at our agency. It's wonderful to hear that she has been helpful and professional, ensuring you feel well taken care of. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
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Daniel Miguel

August 29, 2025

5  out of  5
rating by Daniel Miguel
"Irma is very helpful! I’m grateful to have you as my agent and couldn’t be happier with the way everything worked out."
We responded:
"Thank you, Daniel, for sharing your positive experience. It's wonderful to hear that Irma has been so helpful and that you're pleased with how everything has worked out. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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GLOBALCUTS

August 29, 2025

5  out of  5
rating by GLOBALCUTS
"I recently reported a vandalism case with my vehicle and Irma took care of every question and concern. She’s was really helpful and caring thank you so much ! I recommend her to everyone"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Irma was able to assist you with your vandalism case and provide the support you needed. We appreciate your recommendation and are glad to have been of help. Your feedback is invaluable to us."
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Mark Bomarito

August 29, 2025

5  out of  5
rating by Mark Bomarito
"I am so happy to work with Mary and Irma in the Jim Rinehart Agency. They are knowledgeable, efficient, and very responsive. They are also super friendly and always go out of their way to help me with my insurance needs. I recommend the Rinehart Agency for anyone looking for car insurance. They’re the best!"
We responded:
"Thank you, Mark, for sharing your positive experience with Mary and Irma at our agency. It's wonderful to hear that their knowledge, efficiency, and responsiveness have made a difference for you. We're glad to know they have been able to assist you with your insurance needs in such a friendly and helpful manner. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
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Hollywood Muscle

August 26, 2025

5  out of  5
rating by Hollywood Muscle
"Herman always give me the best service. I always need it. I’m really really happy about the service and I will All the team members five star plus and thank you so much to Irma for all the help and support"
We responded:
"I am glad my team was able to assist with your insurance needs. Thanks again for the 5 -star review. Please call our office if you need anything. "
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Maria Cadena

August 14, 2025

5  out of  5
rating by Maria Cadena
"I have my auto insurance through State Farm with Jim Rinehart. I had a broken windshield and Irma, office employee recommended using 801 Auto Glass. Well I did and between Irma and Ryan from 831 Auto Glass they handled it all for me. It was easy and I was very pleased with the work and the no hassle claim because they did all the legwork. What could be easier than that. 👍"
We responded:
"Maria, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. I am very glad State Farm was able to assist with your auto insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sharon Wilson

July 24, 2025

2  out of  5
rating by Sharon Wilson
"They are so disappointing. I had a state farm agent in southern california for 37 years and loved them. I came to MOnterey and in one year, without any accidents or tickets EVER they doubled my insurance. When I asked for specifics as to why, I got nothing but generalizations and nothing that directly applied to me. I began the process of asking in February, got stalled for month after month until July when Irma (who was handling it) simply said that is the rate. No explanation."
We responded:
"I am sorry that you are disappointed. Please feel to contact me at my office. I will explain the reason for any rate increases. Thank you for your 37 years of support to State Farm. "
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hugo Vazquez

July 19, 2025

5  out of  5
rating by hugo Vazquez
"Irma at State Farm is truly exceptional! Irma consistently provides outstanding customer service. She’s professional, attentive, and genuinely cares about helping each and every one of her clients. You can tell she truly enjoys what she does, and it shows in the way she takes the time to explain everything clearly and make sure your needs are fully met. It’s always a pleasure working with her — she’s trustworthy, kind, and goes above and beyond to make sure you feel supported and confident in your coverage. Highly recommend Irma to anyone looking for insurance help. She’s simply the best!"
We responded:
"Thank you Hugo for the 5-star review. I am glad Irma was able to assist you with your insurance needs in such a professional manner. I appreciate your honest feedback. Please contact my office if we can assist you with any other insurance needs. "
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Jennifer DeGuzman

July 18, 2025

5  out of  5
rating by Jennifer DeGuzman
"Irma is very knowledgeable & friendly, made the application process run smooth! My husband and I confide in her without a doubt. Thank you!"
We responded:
"Thank you, Jennifer for the 5-star review and for sharing your positive experience with Irma. It's wonderful to hear that she made the application process smooth and that you and your husband feel confident in her assistance. Your feedback is greatly appreciated!"
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viridiana mendieta

July 18, 2025

5  out of  5
rating by viridiana mendieta
"Mary Gamotan provided outstanding notary service! We recently worked with Mary for some notarized documents and we couldn’t be more pleased. She was professional, knowledgeable, and incredibly kind throughout the entire process. She made everything easy to understand and handled everything efficiently and with care. It’s rare to find someone so reliable and dedicated to excellent service. We highly recommend Mary to anyone needing any type of Insurance — and notary services she truly goes above and beyond! Thank you, Mary, for your help and for making the process so smooth!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Quiroz

July 14, 2025

5  out of  5
rating by Brian Quiroz
"Good Service here, Irma does her job very well and one can feel a sense of reassurance when she explains the details!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Frank Salinas

July 8, 2025

5  out of  5
rating by Frank Salinas
"Irma is truly one of a kind! She’s been helping my parents with their life insurance needs since I was a kid, and now as an adult, she’s guiding me through the process with the same care and professionalism. She took the time to explain everything in a way that was easy to understand and made sure I felt confident in the decisions I was making. It’s rare to find someone so knowledgeable and trustworthy"
We responded:
"Thank you, Frank, for sharing your experience with Irma. It's wonderful to hear how she has been a consistent support for your family over the years. Her dedication to providing clear and trustworthy guidance is something we truly value. We're glad she could assist you with your life insurance needs and ensure you felt confident in your decisions. Your feedback is greatly appreciated. "
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Luciana Andrade

June 16, 2025

5  out of  5
rating by Luciana Andrade
"Muy amable Irma"
We responded:
"Thank you, Luciana, for sharing your positive experience with us. We're delighted to hear that Irma was able to assist you so well. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know. "
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Sherrell Aledo

June 12, 2025

5  out of  5
rating by Sherrell Aledo
"Thank you for your excellent customer service. Irma is very helpful and provides a positive customer experience."
We responded:
"Thank you for the 5-star Review, Sherell. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cristian Calvo

June 11, 2025

5  out of  5
rating by Cristian Calvo
"Mary was very helpful thank you so much mary"
We responded:
"Thanks, Cristian for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kendall Roclord

June 6, 2025

5  out of  5
rating by Kendall Roclord
"I've done business with Mary at Jim Rinehart-State Farm Agent for over 20 years. She's always been super friendly and helpful. They always respond to calls or emails immediately and take care of everything that needs to be done. They offer old fashioned great service. I highly recommend them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joaquin Romero

May 22, 2025

5  out of  5
rating by Joaquin Romero
"I’ve had State Farm for a while now and this office here has been nothing but the best, Irma A, and everyone working at this office are all amazing!"
We responded:
"Thanks for the 5-star review. Thanks Joaquin. I am glad that we are able to help with your insurance needs. I am glad Irma and my staff can assist in your insurance needs. Please feel free to call my office if you need anything."
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Erica Diamsay

May 21, 2025

5  out of  5
rating by Erica Diamsay
"Irma from State Farm helped me out. She made the process fast and easy. Thank you!"
We responded:
"Thank you, Erica, for sharing your experience with us. It's wonderful to hear that Irma was able to assist you efficiently and make the process smooth. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Lupita Ramirez

May 20, 2025

5  out of  5
rating by Lupita Ramirez
"Called to make a payment and fix some issues on my account. Irma picked up the phone very quickly and answered all my questions very clearly. Highly recommend getting your car insurance through here! Always very helpful and kind."
We responded:
"Thank you, Lupita, for the 5-star review and for sharing your positive experience with us. We're delighted to hear that Irma was able to assist you promptly and clearly. Your recommendation means a lot, and we're grateful for your trust in us for your car insurance needs. We look forward to continuing to provide you with helpful and kind service."
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Dylan gamotan

May 16, 2025

5  out of  5
rating by Dylan gamotan
"Mary is cool ask for her help she gots all the knowledge"
We responded:
"Thank you, Dylan, for sharing your positive experience. It's wonderful to hear that Mary was able to assist you with her expertise. We appreciate your feedback and look forward to continuing to provide you with excellent service."
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Sam Duckworth

May 16, 2025

5  out of  5
rating by Sam Duckworth
"“Mary with State Farm is exceptional! She provides top-notch customer service and truly excels at her job. Highly recommend her for anyone seeking a reliable and friendly insurance agent.”"
We responded:
"Thanks, Sam, for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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George Belnas

May 15, 2025

5  out of  5
rating by George Belnas
"Service was great mary was nice and courteous"
We responded:
"Thank you, George, for the 5-star review. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"