State Farm® Insurance Agent Jim Rinehart
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colleen Mayone
February 26, 2026
5
out of
5
rating by Colleen Mayone
"Always lovely, helpful and easy to get any questions answered! I have especially had great experiences with Irma and Mary. Thanks!"
We responded:
"Colleen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Rinehart’s Team—we are always here to help!"
Guadalupe Hernandez
February 25, 2026
5
out of
5
rating by Guadalupe Hernandez
"The agent Irma is very nice y professional"
We responded:
"Thank you for the amazing review, Guadalupe! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Andrea P
February 16, 2026
5
out of
5
rating by Andrea P
"This review is for Mary G. who helped us update our policy today. She was so helpful and informative over the phone. She provided all the clarifications needed to make our decision. As a bonus, she was really nice to talk to! Thanks Mary for your help today!"
We responded:
"Hi Andrea, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Jesse Avila
February 13, 2026
4
out of
5
rating by Jesse Avila
"Have been a long time, policyholder and have no complaints. Friendly staff, prompt service."
We responded:
"Thank you, Jesse, for sharing your experience and for being a long-time policyholder. It's great to hear that you've found our staff friendly and our service prompt. Your feedback is valuable to us as we strive to provide the best possible service. If there's anything more we can do to enhance your experience, please let us know. We appreciate your support and look forward to continuing to serve you."
Juan Trejo
February 5, 2026
5
out of
5
rating by Juan Trejo
"Irma was really professional and helpful !"
We responded:
" Juan, we appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please call us if we can help you in any way with your insurance needs. Thanks again. "
Gina Espinoza
February 3, 2026
5
out of
5
rating by Gina Espinoza
"New customer here! It was an easy n smooth stress free process , Irma was very attentive and helpful. Customer service 10/10 thumbs up!!"
We responded:
"Thank you, Gina, for sharing your experience with us. It's wonderful to hear that Irma made the process easy and stress-free for you. We truly appreciate your feedback and are delighted that you found our customer service to be top-notch. Your satisfaction is our priority, and we're here to assist you whenever you need."
Hal Hodges
January 21, 2026
5
out of
5
rating by Hal Hodges
"Irma was very helpful and answered all my Insurance questions"
We responded:
"Thank you, Hal, for sharing your positive experience with Irma. It's wonderful to hear that she was able to assist you effectively with your insurance questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thanks again Hal. "
Charity Perkins
January 21, 2026
5
out of
5
rating by Charity Perkins
"I have been a satisfied customer of Jim Rinehart office for over 35 years. I have always been pleased with his staff there to which Mary Gamaton is the main person I deal with. They are always fast and efficient to meet my needs in any form available phone call, text messages or even emails I’m always sure to get a response right away. If your looking for a place that treat you like family or better look no further!!!"
We responded:
"Thanks Charity. I appreciate your loyalty and trust in my office. I will pass on your review to Mary. I am glad she is always able to help with your insurance needs. Thank you for business."
Katy Dreher
January 14, 2026
5
out of
5
rating by Katy Dreher
"Irma provides the best service! She is prompt and thorough. She asks questions to understand the situation and get the best result. I’ve never had a bad experience and definitely recommend this office!"
We responded:
"Thank you, Katy, for sharing your positive experience with Irma. It's wonderful to hear that her promptness and thoroughness have made a difference for you. Your recommendation means a lot, and we're glad to know that you've consistently had good experiences with our office. Your feedback is greatly appreciated!"
Jennifer Lindquist
January 14, 2026
5
out of
5
rating by Jennifer Lindquist
"Excellent customer service! Professional, Helpful, caring, and honest staff. Mary and Irma always go above and beyond. Best insurance team I have seen. Thank you!"
We responded:
"Thank you, Jennifer, for sharing your positive experience with us. We're delighted to hear that Mary and Irma have made such a great impression with their professionalism and dedication. Your kind words mean a lot to our team, and we're grateful for your trust in us."
maria montanti
January 13, 2026
5
out of
5
rating by maria montanti
"Mary, provided excellent service, always willing to assist. Very courteous and helpful."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Mary provided excellent service and was always willing to assist. We appreciate your kind words and are glad to know you found her courteous and helpful. Your feedback is invaluable to us, and we look forward to continuing to meet your insurance needs."
sabas mercado
January 10, 2026
5
out of
5
rating by sabas mercado
"Excelente atención de Irma"
We responded:
"Thank you for the 5-star review. I am glad we can assist with your insurance needs. "
Alexis Chavarin
January 9, 2026
5
out of
5
rating by Alexis Chavarin
"10/10 Irma. Si me compro otros 200 carros me gustaría que Irma me los asegure"
We responded:
"Thank you Alexis for the 5-star review. I am glad you are happy with our auto insurance. "
Jeff Burghardt
January 7, 2026
5
out of
5
rating by Jeff Burghardt
"Jim Rinehart's State Farm Insurance is the best on the Monterey Peninsula!! And a big high five to Mary Gamotan, office manager, for providing us with stellar service and a friendly attitude every time :)"
We responded:
"Thank you, Jeff, for sharing your positive experience with us! It's wonderful to hear that you find our service to be the best on the Monterey Peninsula. Mary and the team are dedicated to providing stellar service, and your kind words mean a lot to us. We appreciate your support and look forward to continuing to serve you."
Gigi T
December 23, 2025
5
out of
5
rating by Gigi T
"I’ve always have had a great experience working with Irma, every time I call she is amazing at what she does! Very understanding! Thank you so much! 😊"
We responded:
"Thank you for the 5-star review. I glad Irma was able to assist with your insurance needs. "
Eddie Ortiz
December 14, 2025
5
out of
5
rating by Eddie Ortiz
"Best service thanks mary, irma and Jim"
We responded:
"Thanks Eddie for the 5 star review. I am glad that we can help with your insurance needs. Please call my office if you need anything."
Amanda Ceton
December 12, 2025
5
out of
5
rating by Amanda Ceton
"Absolutely love Jim’s team! They are always professional, kind, and understanding. Irma is always so helpful and patient. Answers all my questions and provides great advice. I wouldn’t change my Insurance Agent if you paid me! Thanks for all you guys do!"
We responded:
"Thanks for the 5 star review Amanda. I am very glad my team can help you with your insurance needs. Please do hesitate to contact us if you need anything."
Angela Clarke
December 2, 2025
5
out of
5
rating by Angela Clarke
"I recently moved from Texas to Monterey, CA and needed a state-to-state transfer for my auto insurance. Mary Gamotan was super responsive, friendly, and professional! She was able to set me up with a new policy and ID card in minutes! I highly recommend Jim Rinehart Insurance to anyone looking for top-notch service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brandon V
December 1, 2025
5
out of
5
rating by Brandon V
"I’ve been with State Farm for over 30 years and I always get the best help whenever I go to State Farm. I spoke with Irma at Jim Rinehart’s office and I couldn’t have asked for anyone better to help me with my insurance policies!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maria Ferdin
November 24, 2025
5
out of
5
rating by Maria Ferdin
"I've been with State Farm for many years and Jim Rinehart's office has been very responsive and accommodating to my needs. I especially appreciate Irma for all her supportive work and quick replies regarding my vehicle coverage. She's especially patient with all my endless questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tatiana Salazar
November 19, 2025
5
out of
5
rating by Tatiana Salazar
"Irma was very nice and helpful, i would definitely recommend her if you go !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Isaiah Velasquez
November 19, 2025
5
out of
5
rating by Isaiah Velasquez
"Irma is highly recommended! She Answers right away and goes above and beyond!"
We responded:
"Thank you for the review. I am glad my team and State Farm can assist with your insurance needs. "
Juan Diaz
November 15, 2025
5
out of
5
rating by Juan Diaz
"Gracias a la sra Irma de Stare Farm por ayudarte con mis autos y aseguranza de vida todo fue rápido les recomiendo esta oficina de Jim Rinehart State Farm en Monterey"
We responded:
"Nos alegra saber que la Sra. Irma pudo ayudarte con tus autos y seguro de vida de manera rápida y eficiente! Agradecemos mucho tu recomendación y nos complace que hayas tenido una experiencia positiva en nuestra oficina de Monterey."
M Johnson
November 14, 2025
5
out of
5
rating by M Johnson
"Mary is amazing and so very helpful!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Mary was able to assist you so effectively. Your feedback is greatly appreciated and will be shared with her. We're delighted to have you as a valued customer."
K.C. Hardcastle
November 14, 2025
5
out of
5
rating by K.C. Hardcastle
"The ladies at this State Farm Agency are amazing. They make you feel like you’re in their family, warm, friendly with a passion for your insurance needs. I give them and Jim my highest recommendation. Thank you again for being there when I needed you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"